My experience with EcoVessel was wonderful! I placed an order but for about $51 and called them because I was not able to use the discount I had. They told me to reorder and they would send me a slip for return postage on the original order. They cancelled the order and I put in a reorder (much bigger one!).
Well they ended up sending me both orders and let me keep the original one too!!
That is grade A customer service in my book and oh yeah, the products are great too!