HOW DO I CLEAN MY ECOVESSEL?
Very easily. We recommend warm, soapy water and air drying. If you feel that your bottle needs a more thorough cleaning, wash it with diluted vinegar or baking soda and water and use a bottle brush. Please do not use bleach or chlorine cleansers since the naturally protective finish of stainless steel can be damaged by these. We advise hand washing all insulated bottles.
CAN I PUT MY ECOVESSEL IN A MICROWAVE?
No! Stainless steel bottles are not microwave safe.
WHAT TYPES OF BEVERAGES CAN I PUT IN MY ECOVESSEL?
Just about anything - from water to chocolate milk and from beer to wine. Most of our insulated bottles can be used for hot drinks as well as cold. Please read the individual descriptions on our website for detailed use information. Care and use information is also provided inside every product or on a hangtag. If you don't have this information, please contact EcoVessel.
WHERE ARE YOUR BOTTLES MADE?
With the exception of some parts, our bottles are manufactured in China. Our filter is made in Utah. We use very responsible facilities where there is respect for the workers and the environment and we visit them on a regular basis to ensure their compliance with our high standards. All of our bottles are made with premium quality, food grade stainless steel - the same kind many people use for eating and cooking. All of our products are designed and prototyped in Boulder, Colorado and warehoused in Denver.
WHAT MATERIALS ARE USED TO MAKE YOUR PRODUCTS?
Our stainless steel bottles are made using only 18/8 stainless steel, the same material that is used for most high quality food utensils and cookware. Further, because stainless steel is proven to be such a safe material, there is no liner or coating on the inside of any of our stainless steel bottles. All of our paint is non-toxic. Any plastic that is used does not contain BPA or phthalates The silicone used to create the collapsible food containers, the spouts on our adult flip tops, spouts on baby sippy bottles, tops on GOBBLE N GO snack cups and all drinking straws are made from food grade silicone. The SCOUT and FROST bottles use a TPR spout that is kid-safe and eco-friendly. TPR stands for for Thermoplastic Rubber (also known as Thermoplastic Elastomer, or TPE). It is a mix of rubber and plastic polymers that is highly resistant to biting, chewing, heat, and bending. Like silicone and stainless steel, TPR is recyclable and does not contain leaching chemicals that would contaminate your water. We chose it as the spout for our kids' bottles for its properties of safety and durability. Our products undergo rigorous independent testing and meet or exceed FDA and Consumer Product Safety Commission standards, in addition to rigorous European standards.
WHAT DOES THE FILTER ACTUALLY FILTER?
The filter is tested to remove or reduce many common harmful elements that may be found in your tap water and US river water. Its coconut activated carbon removes 99.9% of Giardia and Cryptosporidium, the most commonly found parasites in US lakes and streams. It also reduces the presence of heavy metals like lead, toxic chemicals like chlorine, sediments, and dirt.
IS IT COMPLICATED TO USE?
No! The filter is easy to use and easy to drink through, unlike other filters that force you to use strength to pull water through, our EcoVessel filtration allows water to flow quickly and easily. It attaches easily to a silicone straw and rests inside your bottle. As you drink through the straw, the water passes through the filter, removing or reducing the presence of potentially harmful substances.
HOW DO I KNOW WHEN THE FILTER IS NO LONGER WORKING?
Your filter will be effective for about 100 gallons of water, depending on the quality of the water and how hard it needs to work. When you notice that it has become more difficult to suck up the water, it's time to replace with a new filter.
DOES THE FILTER EVER NEED CLEANING?
No. The filter utilizes Miraguard Antimicrobial Technology by Aquamira Technologies to keep your filter clean throughout its lifetime. Do not use soap or cleanser on the filter as you might damage it and plug the microscopic pore openings which will prevent it from working.
WHAT IS THE FILTER'S LIFE EXPECTANCY?
The filter will clean up to 100 gallons of water, depending on your water's concentration.
HOW SHOULD THE FILTER BE MAINTAINED AND STORED?
You can air dry your filter and store it in a cool, dry place. No special packaging is necessary to store it safely, but please be sure to rinse it thoroughly after extended periods of non-use.